User security and the protection of their data are at the heart of our concerns. This policy aims to inform users of the Website about fraud risks and to provide recommendations to prevent them.

Fraud Risks

Attempts at online fraud and scams are increasing, including identity theft, phishing, the sending of fake purchase orders, orders or invoices, account hacking, and the fraudulent use of domain names and email addresses. These actions are carried out by individuals impersonating companies within the Bouygues Construction Group, their brands and logos, and/or their employees or executives.

Often combined with the creation of fraudulent email addresses and/or fake websites, fraudsters may send our business partners fake purchase orders or invoices that replicate the main characteristics of those issued by the Bouygues Construction Group (logo, company name, stamp), using fraudulent email addresses in an attempt to obtain payments and/or delivery of goods.

Bouygues Construction has implemented monitoring systems and measures to detect and respond to fraudulent behavior. In light of these practices, we urge everyone to exercise increased vigilance.

Legitimate Communications from the Bouygues Construction Group

Please note that Bouygues Construction primarily uses the top-level domain (TLD) or email addresses ending in @bouygues-construction.com. Any email or website using a different address or domain should be treated with caution and may be fraudulent.

In this respect, Bouygues Construction draws your attention to the fact that email addresses and domain names that may resemble those registered by Bouygues Construction and/or one of its subsidiaries are potentially fraudulent.

Official Documents of the Bouygues Construction Group

Official documents (purchase orders, invoices, etc.) issued by our services include verification elements such as a unique QR code. Accordingly, you should ensure that each purchase order issued by the Bouygues Construction Group includes a QR code, and verify that the email address used by your contact ends with @bouygues-construction.com.

If you have any doubts regarding the authenticity of a document, we invite you to contact your usual point of contact directly or to use the contact form available on the Website.

Warnings and Security Recommendations

We recommend that you:

  • Never disclose confidential data in response to a suspicious email or message
  • Always verify the sender’s email address and the URL of the website consulted
  • Ensure that security measures (HTTPS, certificates) are present on the website visited
  • Be cautious of any urgent or unusual requests, even if they appear to come from a known or regular contact
  • Always use strong passwords and never share them
Reporting Suspicious Requests or Fraud Attempts

In the event of doubt, receipt of a suspicious request, or a fraud attempt, we invite you to:

  • Not respond to the communication
  • Contact your usual representative within the Bouygues Construction Group to verify the identity and legitimacy of the request
  • Report the incident to the authorities via the dedicated platform of the French Ministry of the Interior: https://www.cybermalveillance.gouv.fr/
  • Contact support via the contact form available on the Website